Shipping policy
Shipping Policy
Physical Products We aim to dispatch all physical orders within 3-5 business days. Shipping times vary depending on your location:
- Portugal & Europe: 3-7 business days
- UK: 5-10 business days
- USA & Canada: 7-14 business days
- Rest of World: 10-21 business days
Shipping costs are calculated at checkout based on your location and order weight.
Please note we are not responsible for any customs fees, import duties or taxes that may apply in your country.
Digital Products Ebooks and digital downloads are delivered instantly via email upon payment confirmation. No shipping applies.
Order Tracking Once your order has been dispatched you will receive a confirmation email with tracking information where available.
Lost or Delayed Orders If your order has not arrived within the estimated timeframe please contact us at hello@emma-ford.com and we will do our best to help.